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Access to our great team

Our Clients trust and consider us an extension of their team with on-demand skills and expertise. When signing a service contract, you’ll have access to our experienced team for support for store management, strategy, and planning, giving you everything you need to achieve your business goals.

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Support you need, when you need it

At Inspiria Creative Studio, we understand that e-Commerce is highly time-sensitive. Our support packages are designed in such a way that assures that your website issues will be taken up in high priority to minimize the impact on your customers.

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Regular Website Health checks

Just like a health checkup by the doctor, your website is frequently reviewed and kept up to date with to ensure that it is performing as per industry standards. We will thoroughly examine your website for any kind of bug, errors or technical issues, saving you from emergency situations.

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What We Offer

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E-commerce Store Development

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Website Theme Design

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App Development, Design

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Magento Custom Module Development

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Site Migration, Maintenance & Support

StarterBeginnerGrowthEnterprise
TECHNICAL SUPPORT AND CONSULTING PACKAGES8 Hours Per month16 Hours Per month32 Hours Per month64 Hours Per month
QA & Development Environments

  • Setup Git workflow & management
Basic Website Updates

  • Text changes
  • bug fixes
  • Third-party extensions installations
  • design changes
  • consultancy
Dedicated Project and Account Management

  • A dedicated POC available to discuss your requirements and plan new development
Advanced Training

  • Hands-on training from an Ecommerce expert
Phone Support

  • Phone support from our experienced support team
Basic Uptime Monitoring

  • Uptime monitoring with automatic support when your site becomes unavailable
Website Upgrade

  • Website upgrades as E-commerce platform versions they are released ensuring your site is always running the latest version
Security Patches

  • Security patching so that your website is always protected against the latest vulnerabilities
Advanced Website Changes

  • Advanced customizations in your website
  • integrations and custom module development (Magento)
Advanced Support

  • 360° support for your eCommerce business including industry trend analysis and A/B testing
Website Monitoring

  • Advanced monitoring of the key functional aspects of your website including add to cart
  • customer checkout and server load monitoring
SEO Audit and PPC

  • Monthly SEO audits for your website to ensure that it is ranking well and rectifying issues
Code and Performance Audits

  • Annual Code Audits to ensure your site remains to upgrade friendly and adheres to best practices