E-Commerce Services

Need a brand-new e-commerce website? Want to upgrade your entire customer experience? Want to boost your e-commerce conversion rates? We’ve got your back!We offer e-commerce services which can cater to your current business needs and support you when you wish to take the next step to grow your business.

What We Offer:

  • E-commerce Store Development
  • Website Theme Design
  • App Development, Design
  • Magento Custom Module Development
  • Site Migration, Maintenance & Support
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Why Inspiria Creative Studio?

Access to our great team

Our Clients trust and consider us an extension of their team with on-demand skills and expertise. When signing a service contract, you’ll have access to our experienced team for support for store management, strategy, and planning, giving you everything you need to achieve your business goals.

Support you need, when you need it

At Inspiria Creative Studio, we understand that e-Commerce is highly time-sensitive. Our support packages are designed in such a way that assures that your website issues will be taken up in high priority to minimize the impact on your customers.

Regular Website Health checks

Just like a health checkup by the doctor, your website is frequently reviewed and kept up to date with to ensure that it is performing as per industry standards. We will thoroughly examine your website for any kind of bug, errors or technical issues, saving you from emergency situations.

Meet your business goals with an Agile approach

Your website exists to serve your business goals. Over time, you will discover opportunities and refine your goals. Your website needs to adapt to these changes. With our e-commerce services, you get the opportunity to harness the power of ‘Agile’ by planning, designing and building your new feature out within a sprint structure. We focus on the right conversations before we write a single line of code to gain a deep understanding of the business goal you are trying to achieve. This allows us to build the best solution rather than retrofitting something to match your requirements. The result, rapid development that achieves your business goals by allowing you to spend your hours on the site features that bring the most value to your business.

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  Starter Beginner Growth Enterprise
TECHNICAL SUPPORT AND CONSULTING PACKAGES 8 Hours Per month 16 Hours Per month 32 Hours Per month 64 Hours Per month

QA & Development Environments

  • Setup Git workflow & management

Basic Website Updates

  • Text changes
  • bug fixes
  • Third-party extensions installations
  • design changes
  • consultancy

Dedicated Project and Account Management

  • A dedicated POC available to discuss your requirements and plan new development

Advanced Training

  • Hands-on training from an Ecommerce expert
  

Phone Support

  • Phone support from our experienced support team
  

Basic Uptime Monitoring

  • Uptime monitoring with automatic support when your site becomes unavailable
  

Website Upgrade

  • Website upgrades as E-commerce platform versions they are released ensuring your site is always running the latest version
    

Security Patches

  • Security patching so that your website is always protected against the latest vulnerabilities
    

Advanced Website Changes

  • Advanced customizations in your website
  • integrations and custom module development (Magento)
      

Advanced Support

  • 360° support for your eCommerce business including industry trend analysis and A/B testing
      

Website Monitoring

  • Advanced monitoring of the key functional aspects of your website including add to cart
  • customer checkout and server load monitoring
      

SEO Audit and PPC

  • Monthly SEO audits for your website to ensure that it is ranking well and rectifying issues
      

Code and Performance Audits

  • Annual Code Audits to ensure your site remains to upgrade friendly and adheres to best practices
      
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Faster response time as per your need

We offer a rapid response to site issues based on the severity of the issue raised. We understand the critical nature of eCommerce and our focus is to fix issues accordingly.

Severity Description Estimated Fix Time
Priority 1 Site unavailable / unable to checkout Within 1-4 hours
Priority 2 An issue that is affecting 10% of customers or more 1-2 days
Priority 2 Any superficial or aesthetic issue that is not affecting transactions 2-5 days